We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information.

This Privacy Policy should be read alongside, and in addition to, the Terms and Conditions and the Cookies Policy. Please read this Privacy Policy carefully.

1. About us

In this Privacy Policy, references to ‘we’ or ‘us’ are to Radley Yeldar, a company incorporated in England and Wales with registered number 2049294 whose registered office is at 24 Charlotte Road, London, EC2A 3PB who will be the controller of any personal data processed as described in this Privacy Policy.

If you have any questions about your personal information, please contact us on the information found in section 9. Contact Us. 

This privacy policy is for the website (www.ry.com) and email/postal/telephone communications served by Radley Yeldar, 24 Charlotte Road, London, EC2A 3PB, and 108 Northwood Street, Birmingham B3 1TH. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

2. How we collect your information

When you access the website via any means, download our materials, attend our events, respond to or participate in any survey generated by us or buy our services, or submit a job application via our website and Applicant Tracking System (https://radley-yeldar.workable.com/we may collect, store and use personal information in line with this policy.

We may also collect data relating to your visits to the website that cannot identify you but records your use of our website. For example, details of how long you have used the website.

We may also collect your computer’s IP address in order to help us tailor the service to your industry.

Use of Cookies: Cookies are small files saved to the computer or hard drive of a user that track, save and store information about the users interactions and usage of a website. This allows the website, through its server, to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website to their computers hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors. Or, use the cookie control system, if available, upon their first visit.

Website Visitor Tracking: This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive, in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

To register for our materials or attend our events, we ask for your name, business email, job title and company name. We store your business information as a corporate subscriber. We do not store personal information outside of your professional capacity, except where you have signed up to our events or marketing materials using your personal email address. We always request that you use your work email address. We hold the information outlined above as a legitimate business interest, and this complies with the GDPR and PECR regulations.

Pearlfinders: We have previously sourced names, job titles, company names and corporate email addresses from the data collection and research company, Pearlfinders. The objective of Pearlfinders is to help their clients connect and ultimately build relationships with businesses they are interested in working in a more effective manner, such as Radley Yeldar. They collect and process this data using Legitimate Interests as the Legal Basis for Processing. Please go to the Pearlfinders Privacy Policy to find out more.

We do not share these details with anyone outside of our organisation, except where you may be in direct communication with one of our third-party suppliers for a specific project, and this would within the strict confines of that project contract. If a third party is processing personal data, where we are the data controller, then we will have a Data Processing Agreement in place.

3. How we use your information

When you access the website via any means, download our materials, attend our events, respond to or participate in any survey sent to you by us, buy our services, or submit a job application via our website and Applicant Tracking System (https://radley-yeldar.workable.com/), you agree that your personal information may be collected, stored, used and shared by us and our partners, or third parties we work with, for any of the following purposes:

  • To provide, maintain, protect and improve the quality of the website and the services we offer. This includes conducting market research and to protect us and our users.
  • To fulfill any contractual agreements between you and us.
  • To send you details of our other products and services which we think may interest you, unless you opt out as described at section 8.1 below. You can control your email preferences on the ‘contact us’ page.
  • To comply with legal and regulatory requirements.
  • To contact you occasionally in order to invite you to share your opinions and experiences of Radley Yeldar.

Email marketing and messages

We operate an email marketing program which is used to inform you via email about products, services and/or news we supply/publish.

Email marketing messages may contain tracking beacons/tracked clickable links, or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data relating to engagement, geographic, demographics and already stored data.


4. Film and photography content

We make films on behalf of our clients and ourselves. These films are bespoke commissions from legal entities and cover a wide range of topics linked to the business activities of companies and organisations globally. Our filming activity means that we regularly capture images and interview content of members of the public and employees of client organisations.

We archive shoot rushes for a minimum of two years (by default) to allow for changes to films based on client requests. We store completed programme masters indefinitely as our business archive/body of work. We have a legitimate business interest in processing this data. Should you object to us processing this data, then please notify us by contacting us at dpo@ry.com.

 You can read our full filming and photography policy here. 

6. Legal basis for processing your information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only, (i) where we need the personal information to perform a contract with you, or (ii) where the processing is in our legitimate interests and not overridden by your rights. In some cases, we may also have a legal obligation to collect personal information from you.

Where we need the information to perform a contract with you or to market business services to you at your place of work, we collect, store and contact you as a legitimate business interest.

Where we are processing your information as part of our filmmaking or photography we will be clear at the point of capturing your information as to how it will be used. We will process the data in the pursuit of our legitimate business interests where this processing is not overridden by your personal rights.

7. Using our content

Downloads and Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third-party anti-virus software or similar applications.

We accept no responsibility for third-party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third-party anti-virus software or similar applications.

External Website Links and Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites, similar to Marketing Week www.marketingweek.com).

Shortened URLs; URL (Uniform Resource Locators) is a technique used on the web to shorten URLs to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/2x4dvZe). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. 

We cannot guarantee or verify the contents of any externally linked website, despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy and Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with, or sharing information on them. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. 

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.


8. Your rights

You have the following data protection:

You may unsubscribe from certain email communications by following the unsubscribe link in the email communication itself. You may also update your personal information or contact preferences by visiting the 'Contact Us' page of this website. You may also email us at dpo@ry.com in order to access, correct, delete or update your personal information on our systems. We will answer every email as promptly as possible.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

The website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal information to these websites.

9. Contact us

If you have any questions, comments or complaints about this Privacy Policy, please contact us using the details below:

Radley Yeldar
FAO: Data Protection Officer – Mark Amos
24 Charlotte Road
United Kingdom
E-mail: dpo@ry.com 

This page was last updated on 24th May 2018