This is a fantastic opportunity to join our award-winning independent creative agency at the heart of Shoreditch. We create standout identities, campaigns and activations for some of the world’s most exciting brands. Reporting into the Head of UX, the UX Specialist is responsible for providing experience-related consultancy and high quality design advice for all projects with a digital component. Working with a team of in-house digital strategists, designers, front and back-end developers the UX specialist must be an excellent team player, capable of working in partnership with these colleagues to produce work that seamlessly integrates our research, core idea, creative, technology and the needs of the end user.


- Developing and executing the experience design strategy on projects. Specific user experience outputs on projects may include such things as: site maps, journey maps, content audit documents, competitor analysis, UI and IA concept sketches, user journeys, wireframes, storyboards, service blueprints and client-facing presentations.

- Carrying out research, including choosing the appropriate research method for each project, creating discussion guides, conducting the research and presenting findings.

- Liaising directly with clients and our client service teams to answer queries, provide guidance and updates.

- Inputting into the briefing process to help shape the brief and guide clients on best-in-class experience methodologies.


- A solid understanding of user-centred design methods and techniques.

- Has experience in end-to-end project delivery (concept to live build). Is comfortable how and where UX fits into the project cycle and ensures UX input happens at the right times.

- Confident and competent at leading and participating in brainstorms or workshops with colleagues and clients.

- Written communication is well structured, informative and professional.

- Comfortable working on simultaneous projects for a variety of clients across industries.

- The ability to bring ideas, challenge and influence peers/clients to inspire innovation and achieve the best results.

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